Shipping policy

"We Move Fast (But Wax Takes Time)"

🔮 Processing Time

All orders take 7–10 business days (Monday–Friday, excluding holidays) to hand-pour, hex, and package.

Shipping starts after this period—this is not a “ships in 24 hours!” kind of operation (we wish).

📦 Shipping Options & Timelines

✉️ U.S. Orders: 3–7 business days after processing (usually)
🌍 International Orders: 10–20 business days after processing (blame customs, not us)

“Shipping delays caused by full moons, Mercury retrograde, or USPS chaos are sadly out of our control.”

📬 Tracking & Updates

You’ll get a “Your Spite is En Route” email with tracking once it ships.

Lost in transit? We’ll resend or refund (your choice).

🚫 No Expedited Options (Yet)

We’re a two-witch operation—no Amazon Prime bullshit here.
(It’s against our anti-corporate mojo.)

Yes, we know 7–10 days feels like forever.
No, yelling at us won’t make wax cure faster.

🧾 Contact

Questions or issues? Email us at hexsupport@spitewick.com